Frequently Asked Questions

Answers to questions and more

CustomerIQ requires each workspace member connect their calendar for a few crucial reasons:

To know when meetings are coming up and who is participating. As you'll see, CustomerIQ is packed with many wonderful features like meeting summaries and pre-meeting briefs. The calendar is key to all of this.
To determine which meetings the meeting assistant should join. After you connect your calendar you can adjust rules for when the CustomerIQ Meeting Assistant should automatically join to take notes.
To determine which workspace to send recordings. Even if you set the Meeting Assistant to only join when invited, you need to integrate your calendar so that we know which CustomerIQ workspace to link with meeting recordings.

Last updated 2 days ago