Condens
Last updated
Last updated
If you haven't already, review our Zapier integration docs to get access to the Zapier integration for CustomerIQ:
Go to your folders page and make sure you've setup the folder you'd like to store your Condens data
Note: Make sure the folder settings are set to extract or not extract as you'd like. You can always change this later but it's helpful to have it right now for testing.
Go to your Zaps page and create a new Zap
Click on the Trigger card and search for Condens
Use "Artifact published" as the event
Authenticate your Condens app with Zapier
If you haven't already, join the CustomerIQ Zapier integration using this link (https://zapier.com/developer/public-invite/190520/bb64cfd83c0861b92d7f316fa9b3080b/).
Click on the Action card and search for CustomerIQ.
Set the Action event to "Create Folder Submission"
If you haven't already, authenticate your CustomerIQ workspace using an API key from your Apps and integrations page > API Keys
Choose the folder to send submissions to
Map the text field from Condens artifact to the Folder submission field
Map remaining fields
Test your integration. After refreshing the CustomerIQ window you should see the submission.
Publish your Zap. Now new data in Condens will flow into your CustomerIQ folders!
Some integrations allow you to initiate a transfer of historical data. When prompted, we recommend doing this so you can get a jumpstart on your analysis.
Note: Where transfers are unavailable, we recommend importing historical data via CSV: