Step 3: Connect more data

CustomerIQ helps you identify crucial insights by providing a 360 degree understanding of your customer

While the CustomerIQ Meeting Assistant and Slack integrations provide the critical pieces for customer insights, you can supercharge your workspace with insights from support channels and over 5,000 more data sources by connecting your workspace to a growing list of native integrations and Zapier.

How to expand your customer insights converage:

1. Connect Zendesk or another help desk: CustomerIQ will analyze support tickets (including threaded conversations) to find feature requests, pain points, bugs, and more for analysis

2. Connect Gong or other conversation intelligence tools: It may be that your team already records calls through another tool. No problem! You can pipe those transcripts right into CustomerIQ to enjoy our richer analysis.

Explore all our integrations for more.