> For the complete documentation index, see [llms.txt](https://help.getcustomeriq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.getcustomeriq.com/data-guides/meeting-integrations/zoom.md).

# Zoom

CustomerIQ's meeting assistant can automatically join and record any Zoom meeting.

To integrate Zoom meetings, please [configure your meeting assistant](/start-guide/user-setup-guide/my-assistant.md).

### Troubleshooting

{% hint style="info" %}
**Set Zoom to Automatically Record Meetings**

Automatically recording meetings is the easiest way to get transcripts into CustomerIQ

* **Sign in to the Zoom web portal:** Go to the Zoom web portal (<https://zoom.us/>) and sign in with your admin credentials.
* **Navigate to Account Settings:**
  * In the navigation menu, click on "Account Management" and then "Account Settings" (or just "Settings" depending on your Zoom version).
* **Enable Automatic Recording:**
  * Under the "Recording" tab, look for the "Automatic Recording" option.
  * Toggle the switch to enable it.
  * Either "Record to computer files" or "Cloud recording" is required to integrate with CustomerIQ
    {% endhint %}


---

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