> For the complete documentation index, see [llms.txt](https://help.getcustomeriq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.getcustomeriq.com/data-guides/other-integrations/csv-import.md).

# CSV Import

The CSV import modal is a powerful way to load data to folders

Launch the CSV Import modal by:

* Click "Add data" in the top bar navigation
* Click "Import" from any folder page

Follow these steps to initiate your import:

### Step 1: Choose a CSV or [download our template](https://static.getcustomeriq.com/CustomerIQ_CSV_Upload_Template.csv)

<figure><img src="https://3003311078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2WNNVBPNjHyWSPniJdxl%2Fuploads%2Fcn2vN80so2VwTuv3JTZh%2Fimage.png?alt=media&amp;token=27fe48b6-5d7b-4245-9f90-c3d13306b93c" alt=""><figcaption></figcaption></figure>

### Step 2: Map the columns in the CSV to CustomerIQ Fields

<figure><img src="https://3003311078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2WNNVBPNjHyWSPniJdxl%2Fuploads%2Fspt3LOedkkcaT7bPQlYP%2Fimage.png?alt=media&amp;token=12bf45c9-347e-4756-9f1b-708cb8752af4" alt=""><figcaption></figcaption></figure>

The only required field is to map at least 1 folder submission.&#x20;

**Find the column with the text you want analyzed and map it to the correct folder in CustomerIQ.**

Beyond folder submissions, it is recommended to add as many available CustomerIQ fields as possible to make for more thorough analysis in the future.

### Step 3: Confirm import

Confirm the import name and select "Finish import"

### Step 4: Go to the folder where you imported data

You should see the data flowing in and highlights being extracted automatically where applicable.